in-person or online training

Social media training for small business owners

Learn simple, proven strategies to market your business

Female business owner sitting at a table and enjoying a coaching session on social media marketing from Ruth Southorn of Swallowtail Social.

1-to-1 or groups

content planning

confident marketing

Feeling stuck with social media marketing?

It’s easy to get frustrated with social media when:

  • You sit down to post and draw a blank
  • You second-guess everything before you publish
  • You don’t know what’s actually working

If you’re unsure what to say and how to say it, you’ll spend time and effort without seeing results.

A business owner is frustrated because her social media marketing is not promoting her business or bringing in new leads

Learn how to promote your business effectively:

Social media is simpler when you know how

You don’t need tech knowledge or endless time

You do need a clear message and a realistic plan

Stop wasting time and energy. Start seeing results.

Swallowtail Social marketing expert Ruth Southorn smiling and seated with a laptop and desktop microphone, ready to deliver a social media training workshop

You don’t have to struggle alone

Many business owners feel overwhelmed by marketing on social media. It can take up hours of your week without delivering the results you’d hoped for.

I work with small business owners to simplify their approach and build a clear, practical plan they can follow with confidence.

If you’re ready for clarity and direction, I’d love to help.

I’ve used social media in marketing for nearly two decades.

My approach combines professional marketing expertise with practical, real-world experience.

As well as working directly with businesses, I deliver workshops on behalf of the West of England Combined Authority and other local councils.

mockedup social media post, showing smiling woman with laptop, offering social media marketing training for business owners

Photo: L. Morkenvaite / Cool Ventures

I’m proud to be:

Guest Trainer, The Hive

Associate expert, Cool Ventures

Member, IBC networking

Three simple steps to success

1

Let’s talk!

Discuss your business goals to see if social media marketing can help.

2

Get the support you need

Gain clarity and direction from my training or coaching.

3

Put your learnings into practice

Use your new-found knowledge to market your business.

The key benefits of doing your own social media

Solopreneurs, small companies and local charities typically cannot afford ongoing fees to hire a marketing agency to manage their social media channels.

If that’s you, what can you do? You could use a Virtual Assistant (VA). Or you could take care of it yourself, in-house.

I believe it’s better to do it yourself, and here’s why.

In-house

Outsourced

Brand voice

authentic

You know your business better than anyone else.

generic

VAs may not truly understand your brand. Agencies may rely on templates.

cost effectiveness

high

Investment in training builds a long-lasting skillset.

low

Best results often come from high-cost, specialist agencies.

response speed

immediate

React instantly to social media trends and industry news.

delayed

Posts likely to be scheduled in advance and need sign-off.

security & control

keep control

Retain access to accounts and back-end settings.

shared access

You must have complete faith in your chosen agency or VA.

expertise

build know-how

You’ll understand how to get results using the best marketing strategy for you.

hit-and-miss

VAs may not have a marketing background or familiarity with best practices. 

When social media starts working for you

  • You know what to say and why you’re saying it.
  • You post with confidence instead of second-guessing yourself.
  • Your time on social media is well spent.

You’ll do all this without having to rely on guesswork or expensive outsourcing. You’ll build visibility and trust in a natural, sustainable way.

You should then see steady engagement and genuine enquiries from the customers you want to attract.

What my clients say

Our members use social media but are at very different levels of experience. Ruth was able to engage both with beginners and those with more experience alike. We all went away with ideas of what to do next to make sure our Instagram and Facebook profiles can be seen and thereby attract more online exposure and more followers.

- SUSANNAH C, NORTH SOMERSET ARTS

The 1-to-1 coaching was very thorough and addressed all my issues. I needed to improve my efficiency with Instagram and understand some key fundamentals to post different types of content more intentionally and less stressfully. Ruth gave clear explanations and real-time examples. She helped me implement changes on the spot and focus on my ideal client profile.

- juliet j, celebrant

The 1-to-1 coaching was very thorough and addressed all my issues. I needed to improve my efficiency with Instagram and understand some key fundamentals to post different types of content more intentionally and less stressfully. Ruth gave clear explanations and real-time examples. She helped me implement changes on the spot and focus on my ideal client profile.

- marta r, interior designer

Choose your social media training

An icon depicting 3 people in front of a computer screen receiving an online social media workshop from Ruth of Swallowtail Social.

Group workshops

online or in-person

from £150

Social media marketing classes to upskill your team or organisation.

An icon depicting one person in front of a computer screen receiving social media coaching from Ruth of Swallowtail Social.

1-to-1 Coaching

online or in-person

from £99

Personalised training programmes for solopreneurs or small teams.

An icon showing two people talking to each other depicting the in-person Co-Pilot social media service by Ruth of Swallowtail Sociai.

Co-Pilot

in-person

from £35

Work side-by-side with me to plan and create your content.

Ready to have a chat?

What is the difference between social media marketing and advertising?

Social media marketing is when you publish content on platforms like Facebook and Instagram to promote your business for free. This is what I help with. In contrast, advertising is when you pay for additional visibility on the platforms. None of my training and coaching covers advertising.

How do I know which training option is right for me?

If you’re not sure, book a call and this is what we'll chat about. We discuss your business and marketing goals, as well as your current activity on social media, and I’ll recommend the most appropriate training to suit you, your schedule and your budget. There's no obligation and if I think I'm not able to help you right now, I'll say so.

Do I need to already be posting on social media?

Not at all. I can help total beginners as well as those with more experience. We’ll talk about your business needs and your current level of understanding on our first call.

Are your sessions online or in-person?

I deliver some workshops and training online using Zoom (online video meetings). For my Social Media Co-Pilot service and other 1-to-1 sessions, these can be in-person. I am happy to visit your business premises, home or other location. Travel expenses, agreed with you before you make a booking, are required for sessions outside Bristol.

Can we focus on my specific business?

All of my 1-to-1 coaching and Co-Pilot sessions are completely tailored to your requirements.

What happens after I book a call?

We will have a conversation – usually on Zoom, but it can be in-person if circumstances permit – and that's when I can recommend the best course of action for you. If appropriate, I'm happy to send more information via email afterwards to help you decide on your next step.

What social media platforms do you focus on?

I specialise in helping clients use Facebook and Instagram, whether you are B2C (selling to consumers) or B2B (selling to other businesses). I'll advise you on the different formats within those platforms, such as Facebook and Instagram posts, carousels, Reels and Stories.

Is there an ongoing commitment?

Not at all. You can pay for a one-off coaching session, say, for an hour or a half-day, which cost £99 or £250 respectively. If you feel you want more, you can sign up to a coaching programme of four, eight or 12 sessions. My Social Media Co-Pilot service is also 'pay-as-you-go' so you can choose the number of support sessions that's right for you.

Common questions

What my clients often ask me on our first call.

Ready to use social media more effectively in your business?